Cancellation Policy

This Cancellation Policy explains how subscription cancellation, plan downgrades, and service termination work for ChatB products and services.

You can cancel your subscription at any time from your account settings or by contacting our support team. Cancellation prevents future renewals after the current billing cycle ends.

Unless otherwise required by law, cancellation takes effect at the end of your active paid term. You will continue to have access to paid features until that term expires.

Fees already paid are generally non-refundable except where required by applicable law or where explicitly stated in a separate written agreement.

If you downgrade your plan, the change may apply immediately or at the next billing cycle based on your subscription terms. Feature access may be adjusted according to the selected plan.

You may request account deletion by contacting support. Deletion requests are handled in accordance with our Privacy Policy and applicable data retention obligations.

For cancellation-related requests, contact us at billing@chatb.app.