ChatB

Chatb for Offline Stores

Billing, inventory, staff, and customers — managed from your mobile.

Running a store means constant interruptions: billing, stock checks, staff coordination, customer follow-ups, and daily reports. Chatb brings it all into one simple system—so you can run your store faster, with fewer errors, and more repeat customers.

Offline store operations managed with Chatb

Built for real store operations

What store owners struggle with

Billing and records scattered across apps/spreadsheets

Stock updates not matching actual shelf stock

Staff tasks and handovers getting missed

No easy way to bring customers back

No clear view of daily sales and performance

Chatb fixes this with POS + order management + staff tasks + customer retargeting in one place.

Key Features for Offline Stores

Everything needed to run daily operations smoothly

1) POS Billing & Counter Sales

1) POS Billing & Counter Sales

  • Fast billing for walk-in customers
  • Sales tracking (daily/weekly/monthly)
  • Basic item management (SKU, price, category)
2) Order Management (In-store + Phone Orders)

2) Order Management (In-store + Phone Orders)

  • Track orders: confirmed → packed → delivered/picked up
  • Manage special requests and advance orders
  • Keep customer history for faster repeat orders
3) Delivery Setup for Local Stores (Optional)

3) Delivery Setup for Local Stores (Optional)

  • Set business radius and delivery zones
  • Accept orders only inside service area
  • Configure delivery fee and delivery/pickup options
4) Team & Task Management

4) Team & Task Management

  • Add staff and assign roles
  • Daily tasks: opening, stock refill, dispatch, closing
  • Track completion for smooth handovers
5) Lead & Customer Management

5) Lead & Customer Management

  • Save contacts and purchase history
  • Track high-value and repeat buyers
  • Capture leads from walk-ins, calls, and WhatsApp
6) Retargeting & Marketing Tools

6) Retargeting & Marketing Tools

  • Send offers, new arrivals, and seasonal promos
  • Re-engage inactive customers
  • Broadcast updates: timings, launches, festive sales
7) WhatsApp Store + Instant Business Profile (Optional)

7) WhatsApp Store + Instant Business Profile (Optional)

  • Create a shareable business profile
  • Build a simple WhatsApp-style product catalog
  • Let customers browse and enquire instantly
8) Website Builder (Optional)

8) Website Builder (Optional)

  • Launch a basic branded store website
  • Add location, timings, product categories, contact buttons
  • Use it for discovery and trust

Who it’s best for

  • Grocery & supermarkets
  • Boutique & clothing stores
  • Electronics & mobile shops
  • Pharmacies
  • Beauty salons & spas
  • Stationery, hardware, gift shops
  • Any store that wants billing + repeat customers + simple operations

How it works

STEP 1

Add products/services and set up POS

STEP 2

Set staff roles and daily tasks

STEP 3

Start billing, track orders, and retarget customers

Outcomes you can expect

Operational clarity + customer growth

Faster billing and cleaner records

Better stock visibility and fewer mistakes

Smooth staff handovers with task tracking

More repeat visits with retargeting

Less time on admin, more time on growth

FAQ

Answers for store owners

Simplify store operations and grow repeat customers

Replace scattered tools with one practical system for billing, staff, delivery, and customer retention.